Contact Details

Brighton Office
Carers on Demand Ltd, Sensor House, 10 -12 Lewes Road, Brighton BN2 3HP

London Office
Carers on Demand LTD. Kemp House, City Road, London EC1V 2NX

Phone
01273 675743 

Email
manager@carersondemand.uk

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Six reasons to choose us…

REASSURANCE AND RELIEF

We are experts in sourcing, selecting, vetting and training quality carers. We can provide experienced professional carers who offer highest standard of care available.

ON GOING SUPPORT

All our private and business clients benefit from ongoing access to our friendly and helpful support team who are here to help you.

ASSURED QUALITY OF CARE

Our clients are our top priority. Your needs come first. Our objective is to offer clients a bespoke service, with an assured quality of care and compliance. Our client reviews are a testament to our track record of introducing carers that provide high quality person- centred care.

VIGOROUSLY VETTED CARERS

Our carers are carefully selected by our experienced recruitment team. We only se-lect carers who have proven experience, demonstrate empathy, and can show a real interest and passion for caring for people in their own homes. All our carers are fully vetted and police checked.

VALUE FOR MONEY

Carers on Demand have always believed in offering all our clients a clear and trans-parent, cost effective service. Our quality service is the most cost- effective service in the UK.

PROFFESSIONAL AND RESPONSIVE

We ensure we are available to help when you need us and take pride in our respon-sive and organised service.

We are proud of our client reviews…

“I have to say that I have been very satisfied with the service provided by Carers on Demand. The manager was very careful in looking to find the right respite carer for me and my partner. Clearly, they match the client with the carer, and it has worked, as we are very happy indeed with the carer they have provided. I also found Carers on demand efficient and prompt, which very much helps during what could be a stressful process.”

Ms G, East Sussex

“From the start when I met Emma the manager of Carers on Demand I knew we had found the care we had been looking for, for our parents. Emma was intuitive, she had a wealth of knowledge about the carers and caring and listened carefully to our specific needs. This was borne out when she told us that she knew the exact carer for our parents. Emma was absolutely right the carer was amazing. This has also been true of other care we have had to put in place, Emma handpicks the carers to suit your needs. Emma has responded to all our needs and this has been challenging from our side but she has responded with professionalism and support and always met our needs. I would highly recommend the service that is provided. Definitely 5 star service provided.”

IP

Carers on Demand were so responsive to my husband’s needs, they listened to all of my instructions and listed every detail in the Needs Assessment. They were quick to introduce us to a lovely carer that can drive and I feel relieved that I no longer have to feel all the burden myself.

Mrs M – Surrey

We have been very happy with the carer put in place for both of my parents through Carers on Demand. The carers have been excellent and my parents are very happy with them. Emma, the manager, has been professional, responsive, and sensitive throughout our dealings with her and the team at the company have been efficient and organised. Highly recommended.

Ms H (Clients daughter) – Hertfordshire

Excellent company. Would highly recommend to anyone requiring live-in care services. Really caring and supportive. The carers and management are five star!

KM – Brighton

Excellent! Highly recommend to anyone looking for a well-trained, reliable live-in carer. The manager has great experience and knowledge in the field and is very helpful and well informed.

JK – Director, of leading care company in Brighton and Hove

Great company, organised and compassionate. Manager is kind and very supportive! Highly recommended!

DM – Client London.

We have been with Emma since 2017 and during that time we have been very well supported by Emma. She is very professional and knowledgeable and has ensured that the specific needs of our parents have been met. She is always available, and she responds to any issue with immediately which is greatly appreciated.
Thank you Emma.

Clients daughter, South London.
***** 5 stars given. Trustpilot review.

What can i say but carers on demand is one of the best companies I have worked for they are supportive of us as carers and deal with any issues I have promptly one of the things I like about them is that they offer such a good wage compared with all the other care companies which I think is very important they show they value us as carers because of the good wage they pay us … lovely company to work for ..

Rachel, Temp Live-in Carer, London.
***** 5 stars given. Trust pilot and google review

I have been working with Carers on Demand for a while now, and I am personally impressed with the high-quality training the company provides. As a carer, with an elderly mother myself, I am grateful for the empathic culture fostered in the firm and among it’s staff members. We are encouraged to treat all clients with care and empathy, as if they were family, meaning that we can go the extra mile to ensure clients are well looked after. Professional, efficient and trusted, our managers allow staff to grow and develop rewarding careers. I would highly recommend.

Mbula, Temp Live-in Carer, London.
***** 5 stars given. Trust pilot and google review

Excellent company very well run. Very good service from this company when I needed care. Staff were very kind and professional. Would highly recommend this company if you require care for your loved ones.

Susan, London.
***** 5 stars given. Trust pilot review

Carers on Demand have been fantastic! We have tried many agencies over the years and COD beats them hands down! The service is so professional, and they really understand what is required when matching the right carer with the client, they believe in continuity of carer. We are so happy with our long-term carer and she not only has experience in caring for people with dementia but really enjoys her job. I couldn’t recommend them more.

Ann, Clients daughter, East Sussex.
***** 5 stars given. Trust pilot and google review

“I have to say that I have been very satisfied with the service provided by Carers on demand. They were very careful in looking to find the right respite carer for me and my partner. Clearly, they match the client with the carer, and it has worked, as we are very happy indeed with the carer provided. I also found them efficient and prompt, which very much helps during what could be a stressful process.”

Prof G, East Sussex

“Carers on Demand offer an excellent service – having used various care companies over the past ten years, Carers on Demand lead the way with their attention to detail and caring ethos. I wouldn’t hesitate to recommend them.”

Mr D, London

An excellent service. I needed a carer for my husband while I went away, the manager carried out a comprehensive needs assessment beforehand so that the carer had all the information she needed to look after my husband. Maria the carer was very good, she did a great job and left the house really clean and tidy at the end of her stay. I have just booked in my second respite booking and I was offered the same carer again which was excellent news.

M. Davey (Clients wife) – Sussex

Really great service offered, professional manager and excellent quality of care staff. Would recommend.

Dani – Client – London

Carers on Demand have been brilliant, they offer support and advice anytime, and really go the extra mile for carers and client, the needs assessments are so detailed, I have everything written down to ensure my client has person-centred care. Great company to work with.

Ms B, Portsmouth, (Carer)

Carers on Demand offer great training, they are organised and efficient we are given has all the information we need. Emma is really, friendly. professional and supportive.

Miss T, London, (Carer)

Thank you for all your support!

Ms S, Brighton – (Carer)

I would absolutely recommend Carers on Demand, they are experts and certainly know their stuff. They have provided my parents with excellent live-in carers who are so kind and thoughtful and really can’t do enough for mum and dad. They have had one carer long term and the other one steps in if she is away they are both brilliant. I am so relieved I didn’t have to put my parents in a care home. Excellent and friendly office staff and the manager is really helpful and professional.

Alana, Clients daughter, Brighton.
***** 5 stars given. Trust pilot and google review

As an office employee I can confirm that at Carers on Demand we thoroughly vet our carers to ensure they are trained and hold certificates of proof, entitled to work in the UK, Police and reference checked, and are fully insured. All our carers attend a face to face interview. We have a proven track record of aligning the right carer to match a client’s needs and we pride ourselves on our transparency in all areas which awards us with the great reputation we have gained over the years.

Alex, Office employee, Brighton.
***** 5 stars given. Trust pilot and google review

Carers on Demand are a really great agency. My mother has never been happier being able to live at home and being supported to be as independent as she can be. The carer is lovely. Carers on Demand fully vet their carers and matched a carer to my mother perfectly. What could have been a very stressful time for us was made so straightforward and easy. Thank you, Carers, On Demand. I would recommend this company to anybody seeking Live-In care for their parents as an alternative to putting them in a home.

Sally Anne Mitchell, London.
***** 5 stars given. Trust pilot review

I needed a carer for my father who has dementia. They have been great. Very helpful and supportive! Would definitely recommend.

John, Clients son, London.
***** 5 stars given. Google review